Privacy policy
Last updated: February 2026
At Hotel Lake Side Inn, Nainital, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book a stay with us.
1. Information We Collect
We collect information that you provide directly to us, including:
Personal Details: Name, email address, phone number, and home address.
Booking Information: Check-in and check-out dates, number of guests, and special requests.
Identification: Government-issued ID details (collected during check-in as per local law).
Payment Data: UPI information, credit/debit card details (processed securely through our payment partners).
2. How We Use Your Information
We use the collected data for the following purposes:
To process and confirm your room bookings.
To communicate with you regarding your stay or inquiries.
To improve our services and website user experience.
To comply with legal obligations and security requirements (e.g., local police C-Form regulations).
3. Data Protection and Security
We implement various security measures to maintain the safety of your personal information. Your sensitive data is encrypted and transmitted via Secure Socket Layer (SSL) technology.
4. Sharing Information with Third Parties
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
Service Providers: Trusted partners who help us operate our website or process payments.
Legal Requirements: When required by law or to comply with local police regulations.
5. Cookies
Our website may use "cookies" to enhance your experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
6. Your Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
7. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Email: [hotellakesidestay@gmail.com]
Address: Near Naini Lake, Mall Road, Nainital, Uttarakhand 263001